Privacy Policy | Okapia Games

At Okapia Games, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.okapiagames.com
(the "Site"), use our services, or purchase our products. By using the Site, you consent to the practices described in this Privacy Policy.

If you do not agree with the terms of this policy, please refrain from using the Site. This policy is part of our Terms and Conditions, and together, they govern your use of the Site.

2. Information We Collect

We collect two types of information from our users:

a) Personal Information

When you make a purchase, sign up for updates, or contact us, we may collect the following personal information:

Name: First and last name

Email Address: For communication regarding orders, newsletters, and updates

Phone Number: For customer support and order-related inquiries

Shipping Address: To deliver products you have purchased

Payment Information: Credit card or other payment details for processing purchases

b) Non-Personal Information

We may collect non-personal information such as:

Browser Type: Information about the browser you're using

IP Address: For analytics and security purposes

Device Information: Information about your device, including the operating system, and unique device identifiers

3. How We Use Your Information

We use the information we collect from you for the following purposes:

Processing Orders: To fulfill orders, process payments, and manage shipping.

Customer Support: To respond to your queries and provide support regarding our products or services.

Marketing: To send you promotional emails, newsletters, or updates related to our products, if you've subscribed to these communications.

Website Improvements: To analyze site traffic and user behavior to improve our website experience.

Legal Compliance: To comply with applicable laws, resolve disputes, and enforce our agreements.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party companies that assist us with order fulfillment, payment processing, shipping, and other related services. These third parties are required to maintain the confidentiality of your data.

Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

5. Data Security

We take the security of your personal data seriously and implement reasonable measures to protect it from unauthorized access, use, or disclosure. While we use industry-standard security technologies, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.

6. Cookies

Our Site uses cookies to enhance your user experience. Cookies are small files that are stored on your device and help us remember your preferences, track usage patterns, and improve our services. You can choose to disable cookies through your browser settings, but doing so may limit your ability to use certain features of our Site.

For more information on how we use cookies, please refer to our Cookie Policy (if applicable).

7. Your Rights

You have the following rights concerning your personal data:

Access: You can request access to the personal information we hold about you.

Correction: If any of your personal data is incorrect or incomplete, you can request that it be updated.

Deletion: You can request the deletion of your personal data, subject to certain legal obligations.

Opt-Out: You may choose to opt-out of receiving marketing emails or newsletters by following the unsubscribe instructions in the communication or contacting us directly.

8. Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected personal data from a child under 18, we will take steps to delete such information.

9. Links to Third-Party Websites

Our Site may contain links to third-party websites or services. These third-party websites have their own privacy policies, and we are not responsible for the content or practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

Okapia Games reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective as of the date of posting. We encourage you to review this policy periodically for any changes.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

Okapia Games
Address: Sanjayanagar, Bengaluru-560094, Karnataka, India
Phone: +917829700045
Email: tmishmi@gmail.com